Below are a few extracts from very personal letters received during my time with traditional Funeral Directors.

It is comments like this that make my vocation so rewarding, and the reason that I want to provide such a personal service.

 

“For some time I have wanted to write and thank you personally for all that you did for [...] and myself.

So many people have said that the service was the most beautiful they have ever been to,

and I could never have envisaged a celebration of [...’s] life as being so uplifting, and in such a special way,

without your guidance and advice.”  J.M.

 

“You relieved us from a great burden at a very difficult time and made us feel that nothing was too much trouble. We felt we were the only people you were dealing with as you seemed to have so much time for us. We are all extremely grateful for the work you did for us and for the way you explained everything so succinctly. Thank you once again for all your hard work and your kindness and care towards us all.”  P.T.

 

“From the moment of our first contact with you, to when we said our last farewells to Mum at the cemetery, you ensured through your professionalism and extremely high standard of service, that every possible consideration was covered with great sensitivity.”  T.F.

 

“May I thank you on behalf of [...] and myself for the superb way you handled Mum’s funeral. Many guests and family members commented most favourably on the way the sad event was organised. These can never be happy occasions but you certainly made the day more easy to manage for us all.”  R.H.

 

“From my initial telephone call - only and hour or so after Mum’s death, I was treated with such kindness

and courtesy ... and never made to feel that any enquiry or request was any trouble.

Andrew was not only professional, kind and helpful, but also felt like a friend.

At such a distressing time it was a great comfort to be guided through unknown areas

by such a pleasant person.”  S.G.